SRJC Students in need of Zoom assistance should reach out to:

The IT Student Help Desk at (707) 521-6062

Media Services is unable to provide Pro accounts or Zoom support for students.
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In need of a Zoom Pro Account? Contact nmusser@santarosa.edu

All SRJC employees are entitled to an Education Licensed Zoom Pro account that allows for up to 300 attendees in a single meeting, no time restrictions on meetings, and cloud recording capabilities for short-term usage. Zoom helps us to stay connected remotely while keeping one another safe. 

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Introductory Zoom Training

Live Workshops with Media Services

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Zoom Tutorial Videos

Self-Paced Zoom Resources


Have you upgraded to Zoom 5.15 yet? 

For assistance with updating your Zoom Client, please create a TopDesk ticket (login required).

It is highly recommended that users keep your Zoom client software updated (currently v. 5.15.4) to apply important bug fixes and gain access to new features