Zoom Workplace

Zoom header

This page contains information relating to SRJC Staff and Faculty Zoom accounts only.

In need of a Zoom Pro Account? Contact nmusser@santarosa.edu

All SRJC employees are entitled to an Education Licensed Zoom Pro account that allows for up to 300 attendees in a single meeting, no time restrictions on meetings, and cloud recording capabilities for short-term use.


Earlier this academic year The Chancellor’s Office announced a Zoom Recordings Retention Policy to be implemented systemwide in Fall 2025:     

Policy Implementation: “Effective October 1, 2025, all Zoom recordings created before July 31, 2024, will be deleted from user accounts. Deleted recordings will be stored in the Zoom “trash” folder for 30 days, during which they can be retrieved. However, after this grace period, recordings will be permanently removed and inaccessible.”

Rationale: To ensure equitable access to short-term cloud storage provided with your free Zoom Pro account, it is imperative to manage our storage resources judiciously. Exceeding storage limits poses challenges not only in terms of budget but also in compliance with our institutional license terms. Therefore, it is necessary to delete older Zoom cloud recordings from user accounts.”

To review your current Zoom Cloud Recordings, visit your account recordings page. Login is required.


Have you upgraded to Zoom Workplace 6.0 yet?!

Sample of new interface themes for Zoom 6.0
The user interface for the new Zoom Workplace.
  • NEW Meeting interface with customizable toolbar
  • NEW Meeting background themes and wallpapers
  • NEW Multi-speaker and screen sharing views
  • NEW fully-integrated AI Companion when enabled in your account settings.

It is highly recommended that all SRJC Zoom users keep their Zoom client software updated (currently v. 6.3.6) to apply important bug fixes and gain access to new features.

For assistance with updating your Zoom Client, or if access to device administration is password-protected, please create a TopDesk ticket (login required).

Media Services is unable to provide Pro accounts or Zoom support for students.
Contact the IT Student Help Desk for general tech support at (707) 521-6062

Introducing: Zoom A.I. Companion!

  • Smart Recording with AI Companion organizes meeting recordings into Smart Chapters, identifying places of particular importance and grouping like discussions together. It can also provide meeting metrics, including summarizing action items and engagement.

  • Data Privacy: As artificial intelligence becomes more ubiquitous, so too does the concern about data privacy. Please read Zoom's official release regarding the subject, and their commitment to ensuring no sharing of customer content.