If you have questions or need technical support with your Zoom pro account, please call 707-527-4771  M-F 7:30am-7pm or email media@santarosa.edu. 


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In need of a Zoom Pro Account? Contact nmusser@santarosa.edu

All SRJC employees are entitled to an Education Licensed Zoom Pro account that allows for up to 300 attendees in a single meeting, no time restrictions on meetings, and cloud recording capabilities for short-term usage. Zoom helps us to stay connected remotely while keeping one another safe. 

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Zoom w/ Canvas

Live Workshops with Distance Education 

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Basic Zoom Training

Live Workshops with Media Services

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Zoom Tutorial Videos

Self-Paced Zoom Resources

Media Services is available weekdays from 7:30am - 7pm for remote assistance with Zoom questions at (707) 527-4771

Have you upgraded to Zoom 5.3 yet? 

  • It is highly recommended that users keep your Zoom client software updated (currently v. 5.3.2) to apply important bug fixes and gain access to new features
  • Recent client versions added custom gallery layouts, multi-pinning and multi-spotlighting, video & studio filters, enhanced Outlook & calendar integration, etc. 
  • For help updating your Zoom client on district-issued devices, contact the IT HelpDesk
  • Beginning in Fall 2020, all Zoom meetings will require either a Waiting Room or a Passcode to be enabled.


More Zoom Resources


  • For equipment requests like microphones & webcams for video conferencing, visit the IT Equipment Loaner Page.

  • More SRJC custom backgrounds for Zoom are now available for download, thanks to Public Relations!

  • Hosting a large virtual event?  Media Services can help produce your next Zoom Webinar.  

  • For added convenience, use Single Sign On (SSO) to login to your SRJC Zoom account with district credentials.    

  • Cloud recording is a short-term access option; to preserve videos for future use, transfer cloud recordings to 3CMedia or upload to OneDrive, e.g.

  • Canvas users may enable the Zoom LTI Pro on your Canvas account settings for easier scheduling and the latest integration features.  

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